In order to attract, retain and develop top talent going forward, ITT set out to articulate its new people strategy. This required the launch of a global, multi-year HR transformation that supported the company’s business strategy for growth and strengthened its performance culture.

• Developed and managed change management and communication approach to ensure integration at the PMO level and among the various workstreams
• Co-created overarching HR transformation roadmap, as well as individual workstream plans, to identify interdependencies and common change impacts
• Created core message set and supporting collateral to articulate the people strategy and HR transformation for all employees, especially the HR community
• Launched customized change management strategy for business readiness teams to help advise, implement and support the transformation within business units

• Built awareness among key internal stakeholders
• Supported the business in the global HR transformation effort, including:
  • The transition of roles to the new HR organization
  • Implementation of new HR, benefits and payroll system in North America
  • Reclassification of all ITT jobs in North America
  • Development of all functional career frameworks
  • Standardization of ITT HR policies and procedures
• 91 percent of HR employees understood the importance of the people strategy and how the HR transformation enabled it
• 90 percent of HR employees indicated that regular HR communications helped them in their jobs.
• Employees received consistent and frequent information from a variety of sources. Sample employee comments include:
  • “Appreciated efforts to be transparent.”
  • “Confident in the future of the function.”
  • “Felt senior leaders were helping to drive the change.”